This Privacy Policy explains how RelianSys Pty Ltd (RelianSys^®) uses the personal information we collect from you when you interact with us, including through our website or subscription to our software. We are committed to protecting your privacy and ensuring the security of your personal information.

What data do we collect?

We collect the following personal information:

• Personal information (your name, email address, phone number, company name) that is essential for the provision of our services and to communicate with you.

How do we collect your data?

We collect and process personal information when you:

• Register online or place an order for any of our products;

• Communicate with us;

• Voluntarily complete a customer survey or provide feedback;

• Are connected to the RelianSys^® software as a User by your employer.

How will we use your data? 

RelianSys^® collects your personal information so that we can:

• Manage your account;

• Provide you with access to the RelianSys^® software;

• Communicate with you.

Quality of Information

We are committed to maintaining the quality, accuracy, and relevance of your personal information.

If you believe that any of the information, we hold about you is inaccurate, unnecessary, or outdated, please contact us, and we will promptly rectify any errors.

Disclosure of personal information 

Your personal information may be disclosed in a number of circumstances, including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by Regulatory Authorities

Cross-Border Disclosure

Your personal information will be stored and processed within Australia.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided in this Privacy Policy.

Security of personal data 

RelianSys^® employ security measures to protect your personal information from unauthorized access, loss, misuse, and disclosure. Access to personal information is restricted to authorized personnel only, and we maintain technical and organizational safeguards to prevent unauthorised access. When your personal information is no longer needed for the purpose for which it was obtained, we will destroy or permanently de-identify it.

Personal information stored within the RelianSys^® software will be erased once 3 months have elapsed from the time you cancel your paid subscription, or after the conclusion of a trial subscription.

Marketing 

RelianSys^® may use your personal information to provide you with marketing materials, updates, and promotional offers that we believe may be of interest to you. This includes:

• Newsletters and emails: We may send you newsletters and promotional emails about our products, services, and special offers. You have the option to opt-out of receiving marketing communications at any time by using the unsubscribe link provided in the email.

• Targeted Advertising: We may use your personal information to display targeted advertisements on our website, social media platforms, or other third-party websites. These advertisements may be based on your interactions with us, your preferences, and your online behaviour.

Contact

You can communicate with us at Contact@RelianSys.com.au, or through the Contact Us page on this website.